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TIWS: Using Big Data and Analytics to gain insights from network

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Telefónica International Wholesale Services (TIWS) is a tier 1 global telecommunication wholesale company with a strong presence in Latin America and Europe, providing world-class international wholesale services, high quality connectivity, digital platforms and a wide range of innovative solutions to fixed and mobile operators, service providers, wholesale carriers and OTT-Media companies. 

 

Deployment time 2 months
Employee trainings + 120
Cost saving (pay as you go model) 100%

Obtaining insights from the network data

Challenge

  • Use Big Data and Analytics to gain insights from network data in an efficient way. Leverage real time data streaming to process and batch roaming Call Data Records (CDRs).
  • Create a company wide data lake to develop use cases, without the need for high investments in infrastructure.

Solution

  • Data processing services from AWS. Implementation of S3 for data repository, Kinesis for data streaming and telemetry combined with RedShift as the buidling blocks to deploy the platform and extend Datacenter reach in less than two months.
  • Real time management reports. Ability to assess and examine the data lake with BSS and OSS information including: real time network and login events, syslog, etc.

Results

  • More than 27 projects are now running in the Data Lake, from every stage of maturity; including roaming data analysis, network traffic anomalies and SD WAN capacity and alerts.
  • Employees are empowered with data.  Ability to run management reports within their specific commercial area of responsibility. Low latency and end-to-end control thanks to MPLS VPN based connectivity.
  • Full budget control means TIWS IT can deliver resources to the different business and service areas and within a self-service model they can develop and deploy solutions at the touch of a button.

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