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Banking on improved collaboration through technology

Spanish banking group BBVA needed to improve communications between its employees in Spain and across the Americas

Connected sites 20
Countries 7

Previously, it had been common for BBVA employees to undertake individual trips lasting five days and costing around €6,000 for expenses like air travel and accommodation. Telepresence eliminated the need for the vast majority of those trips, freeing up not only resources, but also the time such travel required. And because setting up a Telepresence meeting was so easy, people in different countries began talking more frequently.

Using state-of-the-art technology to enable the art of conversation


  • Improve collaboration among multinational businesses
  • Build a strategic communications network over a wide geographical area
  • Control costs, such as travelling expenses


  • Global MPLS solutions to simplify banking processes across 20 sites in Puerto Rico, Chile, Peru, Colombia, Mexico and Argentina
  • 9 Telepresence rooms in Europe and the Americas
  • Customised Management Centres in Spain and Mexico


  • Generated unified fixed voice, mobile and data networks
  • Provided considerable cost savings
  • Guaranteed levels of service
  • Enabled face-to-face meetings between employees around the world, without the expense and time commitment of travel
  • Centralised communications networks for rapid deployment

An evolving relationship

BBVA has continued contracting new products and services with Telefónica including:

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